Common Tasks
Step-by-step walkthroughs for the jobs people do most often in Referenta — from "I have a question" to "I've sent it".
These are real, end-to-end workflows. Each one shows where to start, what to do in each area, and how to hand off to the next step. Use them as templates — change the details to fit your actual work.
"I Need To Write A Briefing On A New Bill"
A typical drafting job that pulls together research, drafting, and a final polish.
- Open Knowledgebase (Analysis & Research → Knowledgebase). Use the filters on the left to narrow the document list to the relevant policy area and time range.
- Bookmark the four or five documents that look most useful so you can find them again without re-running the search.
- Open Press Monitor (Analysis & Research → Press Monitor). Skim recent coverage on the bill to get a sense of what's already been said and which angles are getting attention.
- Open the Assistant. Tell it what you're writing, who the audience is (your minister, the public, a partner organization), and roughly how long it should be. Reference the documents you bookmarked and what you saw in the press.
- Draft together. Keep iterating in the same conversation. Ask for revisions, alternative framings, or a tighter version.
- Polish in Text Processing (Tools → Text Processing) if you want a more structured edit pass — for example, tightening the language or smoothing the tone.
End result: a draft briefing grounded in real sources and aware of the current public conversation.
"I Need To Send A Press Release To Journalists"
A typical end-of-day "and send it" workflow.
- Write the release in the Assistant or open it from another tool.
- Open Distribution Lists (Outreach → Contactbase → Distribution Lists). Pick the list of journalists who cover this topic, or build one by filtering Contactbase by beat or region.
- Send it. The list keeps the audience consistent across future releases on the same topic.
End result: a release in the hands of the right journalists, with the recipient list saved for next time.
"I Need To Compare Two Pieces Of Legislation"
A focused analysis task.
- Open Legal Documents (Tools → Legal Documents).
- Paste or upload both texts. State your goal clearly — for example, "Tell me what's actually different between these two versions and which changes matter most."
- Refine. If the first comparison is too broad, narrow the scope to a specific section or theme.
End result: a plain-language summary of what changed and why it matters, without having to read the full texts side by side.
"I Need To Transcribe A Meeting Recording"
A pre-processing task — the transcript usually feeds into something else.
- Open Transcription (Tools → Transcription).
- Upload the recording. Wait for the transcript to come back.
- Move into the next step. Most people then open the Assistant and ask it to summarize the transcript, extract action items, or pull out specific quotes.
End result: a searchable transcript you can quote from and reuse anywhere else in the dashboard.
"I Want To Stay On Top Of Today's Coverage"
A daily monitoring habit.
- Open Press Monitor (Analysis & Research → Press Monitor) at the start of your day.
- Use the ticker for the latest items, and the feed view for a fuller read.
- Filter to your topic area using the sidebar.
- Bookmark or save the articles that matter so you can come back to them when you draft.
End result: a faster, more focused morning scan than reading every outlet separately.
"I Need To Onboard A New Teammate"
An admin task.
- Open Organization → Users and Roles.
- Invite the user by their email address.
- Set their role so they have the right level of access. (If you're not sure which to pick, check the help area linked from Organization.)
End result: the teammate has access and can start working in their first conversation or workspace.
"I Want To Build A Working Set Of Sources On A Topic"
A multi-day research effort.
- Open Research (Analysis & Research → Research).
- Start a workspace for the topic. The workspace keeps your sources and notes together so you can come back without losing the thread.
- Add material as you find it — from Knowledgebase, from your own uploads, or from coverage you spot in Press Monitor.
- Move into drafting in the Assistant once your working set is solid enough to build from.
End result: an evolving research workspace you can return to over days or weeks instead of starting from scratch each session.
Stuck Between Two Areas?
If you can't tell which area fits, here's a fast tiebreaker:
- "I want help thinking about this." → Assistant.
- "I want this specific task done." → Tool (if one fits) or Assistant.
- "I need to find something that already exists." → Analysis & Research.
- "I need to send it to someone." → Outreach.
- "I need to change a setting or invite someone." → Organization.